Best Practices for Running LEGO® Serious Play® in Hybrid Teams

Hybrid teams—where some members join in-person and others remotely—pose unique challenges for engagement, collaboration, and communication. Traditional team-building exercises often struggle to bridge the gap between physical and virtual participants. However, LEGO® Serious Play® (LSP) can be adapted to ensure equal participation, creativity, and engagement across both environments.

In this guide, we’ll explore best practices for facilitating LEGO® Serious Play® workshops in hybrid teams, helping you create impactful and inclusive experiences.

Why Use LEGO® Serious Play® for Hybrid Teams?

LSP is a hands-on, experiential method that fosters creative problem-solving, storytelling, and deeper collaboration. Adapting LSP for hybrid teams offers several advantages:

  • Ensures Equal Participation – Both remote and in-person members actively contribute.

  • Enhances Team Connection – Encourages deeper conversations and shared understanding.

  • Engages Multiple Learning Styles – Combines hands-on building, storytelling, and reflection.

  • Makes Ideas Tangible – Helps teams visualise abstract concepts and solutions.

Best Practices for Running LEGO® Serious Play® in Hybrid Environments

1. Set Clear Expectations & Prepare the Right Tools

Before the session, communicate expectations to all participants and ensure they have the necessary materials.

For In-Person Participants:

  • A shared LEGO brick set for group use.

  • A workspace with good lighting and camera visibility.

For Remote Participants:

  • A personal LEGO kit sent in advance or guidance on selecting their own.

  • A webcam setup that allows clear visibility of their models.

  • Access to digital collaboration tools like Miro or MURAL for capturing insights.

Technology Setup:

  • Use a 360-degree conference camera (e.g., Owl Labs) to give remote participants a full view.

  • Assign a co-facilitator to assist with managing virtual engagement.

  • Have a dedicated screen to display virtual participants prominently in the room.

2. Start with a Hybrid-Friendly Warm-Up

Icebreaker activities help participants get comfortable with LEGO building and hybrid engagement.

Warm-Up Exercise: “Build Your Mood”

  • Prompt: “Build a model that represents how you’re feeling today.”

  • Remote participants share their models via webcam; in-person participants hold up their models.

  • Facilitator ensures everyone gets a chance to share their story.

3. Facilitate Hybrid LEGO Serious Play Activities Effectively

Adjust LSP exercises to accommodate both in-person and remote team members.

Exercise 1: Team Identity Mapping

  • Prompt: “Build a model representing your role in the team.”

  • Hybrid Adaptation:

    • In-person participants build together, sharing a physical LEGO space.

    • Virtual participants build their models separately and share via webcam.

    • Use a shared digital whiteboard (Miro/MURAL) to capture key themes from both groups.

Exercise 2: Problem-Solving with LEGO

  • Prompt: “Build a model representing a challenge your team faces.”

  • Hybrid Adaptation:

    • Remote participants position their webcam to show their models clearly.

    • In-person participants use a shared table setup but ensure their models are visible on camera.

    • Facilitator bridges the discussion by summarising insights from both physical and virtual participants.

Exercise 3: Creating a Shared Vision

  • Prompt: “Build a collective model of the team’s ideal future.”

  • Hybrid Adaptation:

    • Virtual participants build individual models and describe them.

    • In-person members build sections of a shared group model.

    • Use screen-sharing and digital tools to integrate both perspectives into a unified vision.

4. Ensure Equal Engagement & Participation

One of the biggest challenges in hybrid facilitation is keeping remote participants engaged.

  • Rotate sharing order – Ensure remote participants share first to prevent them from feeling secondary.

  • Use polling tools – Engage both groups with quick questions on platforms like Mentimeter.

  • Leverage digital collaboration spaces – Capture ideas visually in real time with Miro/MURAL.

  • Assign hybrid buddies – Pair in-person and virtual participants to ensure inclusivity in discussions.

5. Capture Insights & Follow Up Effectively

To ensure that insights from the session translate into action:

  • Take photos of all models (both in-person and remote builds) for documentation.

  • Use a shared digital board to capture key takeaways.

  • Summarise learnings and next steps in a follow-up email or report.

  • Encourage ongoing reflection by revisiting LSP models in future team meetings.

Tools & Resources for Running Hybrid LEGO® Serious Play® Sessions

To enhance hybrid facilitation, consider using:

  • Zoom or Microsoft Teams – For video conferencing and breakout discussions.

  • Miro/MURAL – For real-time visual collaboration.

  • Owl Labs 360 Camera – For an immersive in-room experience.

  • LEGO Digital Designer – For remote participants without physical bricks.

Facilitating LEGO® Serious Play® for hybrid teams requires thoughtful adaptation, but when done right, it fosters engagement, inclusivity, and creative problem-solving—no matter where participants are located.

By following these best practices, you can create transformative experiences that connect both virtual and in-person team members.

Looking to master hybrid LEGO® Serious Play® facilitation?

At The Brick Coach, we offer a comprehensive online LEGO® Serious Play® training designed for coaches, facilitators, and team leaders.

Join our next cohort →


Amale Ghalbouni

Amale is a strategist, coach and facilitator. She has spent the last 15 years helping clients big and small navigate, and enjoy, change. She’s the founder of The Brick Coach where she helps creative founders, leaders and their teams build the next chapter of their growth.

Previous
Previous

Why LEGO® Serious Play® is the Future of Coaching and Facilitation

Next
Next

How to Use LEGO® Serious Play® in Virtual Coaching Sessions